On Call Patient Service Rep / Driver Ogden

August 18, 2020

Title:                             Patient Service Rep / Driver

 

Location:           Ogden, UT

Status:              On-call/part time

 

General:           A Patient Service Rep must be knowledgeable of all equipment and supplies provided by Alpine Home Medical and uphold its standard for excellence.  A Patient Service Rep is responsible for competent, efficient, and friendly delivery service and equipment training to customers in their home.  Responsible for safeguarding company assets while in their care.  As a key representative of Alpine Home Medical, the Patient Service Representative plays a key role in the delivery, set-up, and pick-up of equipment and is the “face of Alpine Home Medical” to our patients, clients and care facilities.  Exceptional customer service skills (over-the-phone and in-person) are an essential piece of this important role. Previous experience is a plus but not required. Training will be provided upon employment. This is not an hourly position; it pays per job completed.

 

Reports

To:                               Branch Manager

 

Education:

  1. High school diploma or G.E.D. equivalent required
  2. Associate’s Degree or equivalent preferred but not required.

 

Experience/Knowledge/Personality:

  1. Excellent driving record.
  2. Able to function as a polite and cooperative team member with a positive attitude.
  3. Good oral and written communication skills.
  4. Must be detail oriented.

 

Responsibilities

and Duties:

  1. Deliver and set-up equipment and supplies efficiently and provide instructions to client.
  2. Arrange for efficient and cost effective routes and deliveries.
  3. Pick up equipment in timely manner.
  4. Assist with cleaning and repair of all equipment while in store and time permits.
  5. Responsible for being on-call as per company policy.
  6. Responsible for attendance at in-store meetings.
  7. Knowledge of supplies, prices and reimbursement issues.
  8. Assist with inventory control.
  9. Responsible for observing confidentiality at all times.
  10. Responsible for the safe operation and routine care of company vehicles.
  11. Performs other duties as deemed appropriate by management.
  12. Bilingual in Spanish/English is a plus (but not required)
  13. Must be able to work a requested order within 1-2 hours

Qualifications

Physical:

  1. The employee lifts/carries up to 65 lbs. maximum.
  2. Must be clean & neat in personal appearance.

 

To Apply:      Please send current resume to hr@alpinehme.com

Include in subject-line of email:  “Patient Service Rep – Ogden, UT”

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