Here at Alpine, we believe our employees are our greatest asset and our work environment is created with this in mind. Our work environment rewards innovation, creativity, and individual contributions for a comfortable and fun work environment. Join Alpine Home Medical and you’ll enjoy the below benefits:
Title: Patient Service Rep / Driver
Location: Ogden, UT
Status: On-call/part time
General: A Patient Service Rep must be knowledgeable of all equipment and supplies provided by Alpine Home Medical and uphold its standard for excellence. A Patient Service Rep is responsible for competent, efficient, and friendly delivery service and equipment training to customers in their home. Responsible for safeguarding company assets while in their care. As a key representative of Alpine Home Medical, the Patient Service Representative plays a key role in the delivery, set-up, and pick-up of equipment and is the “face of Alpine Home Medical” to our patients, clients and care facilities. Exceptional customer service skills (over-the-phone and in-person) are an essential piece of this important role. Previous experience is a plus but not required. Training will be provided upon employment. This is not an hourly position; it pays per job completed.
Reports
To: Branch Manager
Education:
Experience/Knowledge/Personality:
Responsibilities
and Duties:
Qualifications
Physical:
To Apply: Please send current resume to hr@alpinehme.com
Include in subject-line of email: “Patient Service Rep – Ogden, UT”
Title: Customer Service Rep/Sales (CSR)
Full-time (M-F days)
Location: Ogden, UT branch
General: Do you enjoy helping people and making a difference? Do you enjoy sales? Well, this opportunity in our Ogden, UT branch might just be the right role for you. The Customer Service Rep/Sales (CSR) must be knowledgeable of all equipment and supplies provided by Alpine Home Medical. The CSR/Sales must model a standard of excellence in providing superior customer service both over-the-phone and working with in-store customers. This role is responsible for competently assessing patient/customer needs and providing appropriate solutions including specific product recommendations. Responsible for accurately and efficiently performing all tasks related to the point of sale process in a friendly, professional manner. Knowledge of third party medical reimbursement procedures is important in this role, but not required. This is an hourly position; and eligible for commission.
Experience/Knowledge/Personality:
Responsibilities
And Duties:
Education:
To Apply: Please send resume via e-mail to hr@alpinehme.com
Employment Status: Full Time
Location: Ogden, UT
General:
Do you like helping people? Do you like making a difference in customer’s lives? This might just be the position for you! The Patient Service Rep/Driver must be knowledgeable of all equipment and supplies provided by Alpine Home Medical and uphold its standard for excellence. A PSR/Driver is responsible for competent, efficient, and friendly delivery service and equipment training to customers in their home. Responsible for safeguarding company assets while in their care. As a key representative of Alpine Home Medical, the PSR/Driver plays a key role in the delivery, set-up, and pick-up of equipment and is the “face of Alpine Home Medical” to our customers, clients and care facilities. Exceptional customer service skills (over-the-phone and in-person) are an essential piece of this important role. Rotational on-call work is a requirement of this position.
Responsible To: Branch Manager
Education: High School Diploma or G.E.D. equivalent
Experience/Knowledge/Personality:
Responsibilities and Duties:
Physical Qualifications
To Apply: Please send resume via e-mail to hr@alpinehme.com
Location: Draper, UT
General:
Do you enjoy helping people and making a difference? Well, this full-time role in our Draper home office might just be the right role for you. Here are some of the highlights and details of the position: The Case Manager must be knowledgeable of all equipment and supplies provided by Alpine Home Medical. Responsible for verifying insurance on all orders, obtaining authorizations, Detailed Written Orders (DWO), Certificate of Medical Necessity (CMN), and adding/changing physician records as needed. Responsible for reviewing with each patient their financial responsibility with Alpine Home Medical prior to each set up on rental equipment. The Case Manager must model a standard of excellence in providing superior customer service and is responsible for competently assessing patient/customer needs and providing appropriate solutions including specific product recommendations. Responsible for accurately and efficiently performing all tasks related to the order intake process in a friendly, professional manner. Knowledge of third party medical reimbursement procedures is important in this role, but not required.
Experience/Knowledge/Personality:
Responsibilities and Duties:
Education: High school diploma or G.E.D. equivalent.
To Apply: Please send resume via e-mail to hr@alpinehme.com